TERMS & CONDITIONS

* The current service package is exclusive of the following costs but not limited to:

• 1. Advance Patent Research
• 2. Mold Cost (if needed)
• 3. Design Modification (if needed)
• 4. Competitors and Suppliers Samples Ordering
• 5. Graphic Designing
• 6. Samples and Shipping Fee
• 7. GS1 Bar Code
• 8. Domain and Hosting
• 9. Order Payment to the Supplier
• 10.Inventory Inspection Charges
• 11.Factory Inspection (if required)
• 12.Patent Filing Fee (if needed)
• 13.Trademark Filing

Eligibility:

• 1. Only students with an active portal are eligible to get an outsource product
• 2. BC investors who wish to outsource their product must first establish a partnership with a PL/MPL/1-1 student with an active portal subscription after the product has been assigned to them. Only then will they be able to proceed with the remaining AAA approvals and all further stages of the Launch Support.

Replacement Product Policy:

• 1. Replacement is only possible if the product is dropped by the AAA team at any stage due to viability concerns
• 2. Replacement is possible on sourcing grounds if the outsource team fails to meet the required sourcing task
• 3. Replacement is not possible if the client decides to drop the product due to personal preference
• 4. Replacement will not be possible if the client is unable to find a partner/investor for their product
• 5. If the EC AAA team rejects the product, the client will be provided with a free replacement product within approximately 30 working days.

Product Selling Policy:

• 1. BC PL/1-1/Investor clients cannot sell their EC Outsourced Product(s)
• 2. Transfer of a product from one portal to another is not possible at any stage

Refund Policy:

• 1. A request for a refund will only be accepted under the following circumstances:
  a. If EC Outsource Team fails to deliver the product within 30 days and,
  b. The client has obtained product approval from their portal
• 2. If the product is dropped at any stage of the AAA, a free replacement product will be provided instead of a refund (refer to the Replacement Product Policy).
• 3. Refunds will not be granted if the client discontinues their Amazon journey at any stage for any reason
• 4. Refunds will not be granted if the client wishes to transfer PL/MPL product charges to MPL/PL product charges at any stage
• 5. Refunds will not be granted if the client is unable to find a partner/investor for their product
• 6. If the client changes their mind and wishes to request a refund, they may do so within 7 days of acknowledging this contract considering if the product has not yet been delivered to them
• 7. Refunds cannot be claimed once the product has been delivered to the client
• 8. Reimbursements will be made at the same exchange rate as the original submission

Note: Refund processing may take up to 60 days

Client Responsibilities:

Following are the responsibilities of the client, but not limited to, during the AAA journey:

• 1. Applying for Advance Patent Check
• 2. Samples Ordering, Evaluation & Finalization of the supplier
• 3. Amazon Account ready by AAA stage 2.3
• 4. From Dummy listing creation to check certifications
• 5. Design modification and patent filing (if required)
• 6. Mold Designing (if required)
• 7. Factory Audit (if needed)
• 8. Trademark Filing
• 9. Graphic designing (Packaging, Thank You Card etc.)
• 10.Finalizing contract with the chosen supplier
• 11.Payment to the supplier
• 12.Arranging Freight Forwarder
• 13.Arranging 3 PL
• 14.Inventory inspection

Disclaimer: After the product has been assigned to the client, they are responsible for obtaining clearance from the Outsource/AAA team from AAA Stage 2.2 to Stage 3 within 40-60 days. If this timeline is exceeded, the project will be considered completed, and shall be closed. And the client will not be eligible for a replacement or refund. If the product is dropped after this timeline, the client must justify the cause of the delay. If they are unable to do so, they will not be provided with a replacement or refund.